t.BA.WI.SEG2.15HS (Service Engineering 2) 
Module: Service Engineering 2
This information was generated on: 29 April 2024
No.
t.BA.WI.SEG2.15HS
Title
Service Engineering 2
Organised by
T IDP
Credits
4

Description

Version: 3.0 start 01 August 2018

Module coordinator:

 Gerold, Baudinot (baug)

Learning objectives:
Objectives Competences Taxonomy levels
In a heterogeous team students will gain hand-on experience in the systematic development of services  M, SO, SE K5
Stundets use their knowledge obtained in the course SE 1 to solve a specific problem by implementing a service M K5

Module contents: 

In a heterogeneous team students will develop an innovative service starting with a concept up to the delivery / commissioning. The developed services will be used and evaluated by teams in the same course reciprocally
 
steps:
Service Design with a customer focus
ICT Service Design
Implementation of Service
Service Operation in a Testenvironnement
 
procedure:
- Structured approach according to the module SE 1
- Customer comprehension
- Systematic and standards based description of the service
- Team members organize themselves autonomously (roles, project manager)
- Plan, organize, monitor and  and manage the project
- They present their interim and final resultsat specific milestones.

Literature:

  

Supplementary literature:

  

Prerequisites:

  

Teaching language:

  

Module structure:
Form of instruction: Number of lessons per week:
Lecture:  
Labs:  
Block course:  

Exams:

 The regulation on graded class assignments is binding. However, it may be waived if a formal, written request is made by the lecturer in the first week of the semester.
Designation Type Form Scope Grade Weighting
Graded assignments during teaching semester 5 artifacts which have to be submitted in the course of the semester in writing     20% each

Remarks:

  

Note

Course: Service Engineering 2 - Praktikum
No.
t.BA.WI.SEG2.18HS.P
Title
Service Engineering 2 - Praktikum

Note

  • No module description is available in the system for the cut-off date of 29 April 2024.