n.BA.FM.SVM.15HS (Service Value Management) 
Module: Service Value Management
This information was generated on: 03 May 2024
No.
n.BA.FM.SVM.15HS
Title
Service Value Management
Managed by
Christian Coenen
Credits
4

Description

Version: 1.0 start 01 August 2015
Study programme Facility Management
Courses/Weighting
Code Name of course Weighting
n.BA.FM.SVM.15HS.V Service Value Management 100%
     
     
     
     
     
Status Elective module
*Type C Core course/module
Regulations applicable RPO, 29 January 2008, School of Life Sciences and Facility Management Academic Regulations, 15 Dec. 2009, Annex for the Bachelor of Facility Management degree programme
Entrance requirements  
Follow-up modules  
Comments This module is being offered in the 5th or 6th semester.
Telephone +41 (0)58 934 56 30
Email christian.coenen@zhaw.ch

*Type:
C Core course/module
R Related course/module
M Minor course/module
Course: Service Value Management
No.
n.BA.FM.SVM.15HS.V
Title
Service Value Management
Managed by
Christian Coenen

Description

Version: 1.0 start 01 August 2015
Status Elective course
*Type C Core course/module
Regulations applicable RPO, 29 January 2008, School of Life Sciences and Facility Management Academic Regulations, 15 Dec. 2009, Annex for the Bachelor of Facility Management degree programme
Total workload in lessons
Semester 5. / 6. Semester
Lectures 40
Coached selfstudy 40
Autonomous selfstudy 40
Total workload 120
Lecturer(s),
Speaker(s),
Associate(s)		 Christian Coenen, Daniel von Felten
Learning outcomes and competencies  
Course content  
Language of instruction German
Expected attendance  
Assessment Written module exam (100%)

If 5 or fewer students take part in a repeat exam, the test can be modified at the request of the lecturers: ie, instead of a written, an oral examination will be held. This requires the written consent of the students. (Please notify the altered examination form to pruefungsadmin.lsfm@zhaw.ch; form can be obtained from the Admissions Office.)
Bibliography  
Entrance requirements  
Follow-up courses  
Comments This course is being offered in the 6th semester.
Telephone +41 (0)58 934 56 30
Email christian.coenen@zhaw.ch

*Type:
C Core course/module
R Related course/module
M Minor course/module