n.BA.FM.IKK.21HS (Intercultural Competence) 
Module: Intercultural Competence
This information was generated on: 20 June 2024
Intercultural Competence


Version: 3.0 start 01 August 2022


Study Programme Facility Management
Regulations Applicable RPO, 29 January 2008, School of Life Sciences and Facility Management Academic Regulations, 15 Dec. 2009, Annex for the Bachelor of Facility Management degree programme
Module Type  
  Compulsory Module  X Elective Module    Optional Module
Planned Semester 3rd - 6th Semester
Module Coordinator Daphne Zeyen
Telephone / E-Mail +41 (0)xx xxx xx xx / Daphne.Zeyen@zhaw.ch
Daphne Zeyen and various internal and external Lecturers
Entrance Requirements -
Learning Outcomes and Competencies
  • Social competence:
    Ability to work in intercultural teams, ability to change perspectives, empathy, tolerance, sense of initiative.
  • Self-competence:
    Motivation to learn new things, openness, flexibility, pluralistic thinking, stress resistance
  • Methodological competences:
    Ability to reflect on one's own and others' actions, ability to deal with (cultural) differences in a solution-oriented way
  • Professional competences:
    Knowledge of various models for explaining cultural differences, differentiated background knowledge of the target country or of intercultural working contexts in the home country.
Module Content
  • Supra-disciplinary offers for the acquisition of intercultural competences (e.g. approaches to cultural differences: Overview and practical application; dealing with intercultural conflicts; cooperation in intercultural teams).
  • Target country-specific elements (acquisition of in-depth background knowledge on the cultural, economic, political and social situation) or elements on intercultural work contexts in the home country
  • Tandem programme (moderated online exchange of experiences)
Follow-up Modules -
Methods of Instruction 
  • Self-study in e-learning mode
  • Face-to-face workshops to apply and consolidate what has been learned in e-learning mode
Digital Resources Moodle page with e-learning elements and other digital learning resources
Lesson Structure / Workload  
 Contact Hours 12
 Guided Self-Study 10
 Independent Self-Study 38
 Total Workload 60
Classroom Attendance Yes (1 absence with a compensation possible)
Assessment Predicate (100%)

Two individual certificates of achievement (reflection paper in the 1st semester; reflection video, podcast or paper in the 2nd semester)
Language of Instruction  German and English
Comments -



Course: Intercultural Competence
Intercultural Competence


  • No module description is available in the system for the cut-off date of 20 June 2024.