n.BA.FM.ABAP.11HS (On-the-job training) 
Module: On-the-job training
This information was generated on: 29 April 2024
No.
n.BA.FM.ABAP.11HS
Title
On-the-job training
Managed by
Anja Fuchs
Credits
4

Description

Version: 2.0 start 01 August 2012
Study programme Facility Management
Courses/Weighting
Course Code Course title Weighting
n.BA.FM.Rete.11HS.V Cleaning technology 50%
n.BA.FM.DAK.11HS.V Teaching and communication skills 50%
     
     
     
     
Status Compulsory Module
*Type C Core course/module
Regulations applicable RPO, 29 January 2008, School of Life Sciences and Facility Management Academic Regulations, 15 Dec. 2009, Annex for the Bachelor of Facility Management degree programme, 22 June 2010
Entrance requirements Materials
Follow-up modules
  • Cleaning management
  • Language and leadership skills
  • Human resources and business organisation
  • Leadership practice
Comments The module “On the job training” will be held as an integral seminar and comprises the two courses in cleaning technology and teaching and communication skills. The integral seminar includes a block week, instructions, training and video analysis.
Telephone +41 (0)58 934 58 37
Email anja.fuchs@zhaw.ch

*Type:
C Core course/module
R Related course/module
M Minor course/module

 
Course: Teaching and communication skills
No.
n.BA.FM.DAK.11HS.V
Title
Teaching and communication skills
Managed by
Miriam Schirmer

Description

Version: 2.0 start 01 August 2012
Status Compulsory Course
*Type C Core course/module
Regulations applicable RPO, 29 January 2008, School of Life Sciences and Facility Management Academic Regulations, 15 Dec. 2009, Annex for the Bachelor of Facility Management degree programme, 22 June 2010
Total workload in lessons
Semester 2. Semester
Lectures 32
Coached selfstudy 8
Autonomous selfstudy 20
Total workload 60
Lecturer(s),
Speaker(s),
Associate(s)		 Dr. Miriam Schirmer
Daniela Wassmann
Learning outcomes and competencies Students acquire and practice the skills necessary for successful completion of training and instruction in professional FM environments.
  • At the level of personal skills they optimise their skills in presentation, free speaking, confident discussion and independent preparation of a training topic
  • At the level of specialist expertise they gain basic knowledge of modern teaching and transfer their expertise on information processing in the brain, concentration and attention processes, and learning theories to the training situation to be prepared 
  • At the level of methodological skills they display a stylistically confident use of training and instruction methods, apply the appropriate resources appropriately and take into account the rules for adult-oriented teaching
  • At the level of social and leadership skills they refine their skills in the instruction of individuals, leading groups, active listening, respect for the listener, eye contact and giving constructive feedback
Course content
  • Practical application of the material from the courses "Learning and working methodology", "Culture, language, public relations" "Communication psychology"
  • Appropriate formulation of learning objectives
  • Preparation of a training and instruction unit
  • Creating a lesson plan form
  • Application of learning style theories according to Vester and Kolb in a training session
  • Appropriate use of teaching methods and aids
  • Demonstration of efficient and humane communication behaviour
  • Consideration of the rules of constructive feedback
Language of instruction German
Expected attendance Partial, certificate of performance:
  • In the introductory block week
  • At the oral exams during the semester for students' own subgroup (5x3 training sessions and 1x4 instruction lessons)
  • In the one-time video analysis of their own sub-group
Assessment
  • abgesetzte praktische mündliche Modulprüfung, Anteil der Schlussnote: 60%
  • Erfahrungsnote praktische Prüfung, Anteil Schlussnote: 40%
Wenn bei einer Repetitionsprüfung 5 oder weniger Studierende teilnehmen, kann die Prüfungsform auf Antrag des/der Dozierenden abgeändert werden: d.h. anstatt einer schriftlichen kann eine mündliche Prüfung abgehalten werden. Dazu braucht es das schriftliche Einverständnis der Studierenden. (Bitte entsprechende Meldung der geänderten Prüfungsform an pruefungsadmin.lsfm@zhaw.ch; Formular kann beim Studiensekretariat bezogen werden.)
Bibliography Obligatory reading:
  • Handouts from the lecturers
  • Weidenmann, Bernd (2007): Erfolgreiche Kurse und Seminare (7. Aufl.). Weinheim und Basel: Beltz.
Recommended reading:
  • Steiner, Verena (2006): Exploratives Lernen (10. Aufl.). Zürich: Piper: Pendo Verlag AG.
  • Schirmer, Miriam (2010): Learning and working methodology. Teaching script, ZHAW.
  • Schirmer, Miriam (2010): Communication psychology. Teaching script, ZHAW.
  • Handouts from the course "Business communication and presentation techniques"
Entrance requirements Learning and working methodology
  • Culture, language, public relations
  • Communication psychology
Follow-up courses
  • Leadership skills
  • Conflict management and teamwork
Comments -
Telephone +41 (0)58 934 58 00
Email miriam.schirmer@zhaw.ch

*Type:
C Core course/module
R Related course/module
M Minor course/module
Course: Cleaning technology
No.
n.BA.FM.Rete.11HS.V
Title
Cleaning technology
Managed by
Anja Fuchs

Description

Version: 2.0 start 01 August 2012
Status Compulsory Course
*Type C Core course/module
Regulations applicable RPO, 29 January 2008, School of Life Sciences and Facility Management Academic Regulations, 15 Dec. 2009, Annex for the Bachelor of Facility Management degree programme, 22 June 2010
Total workload in lessons
Semester 2. Semester
Lectures 52
Coached selfstudy 4
Autonomous selfstudy 4
Total workload 60
Lecturer(s),
Speaker(s),
Associate(s)		 Anja Fuchs-Barbana
Madeleine Prohaska
diverse externe Referenten
Learning outcomes and competencies Students can:
  • Use cleaning methods and techniques as the situation requires, taking organisational aspects into account
  • Ensure hygiene and cleaning standards are observed
  • Identify the prerequisites for efficient cleaning
  • Manage the maintenance and cleaning of furniture and fixtures
  • Assess cleaning and maintenance products in terms of their effectiveness and use them appropriately
  • Evaluate the technical equipment for the cleaning service from the functional and economic perspective, taking the operational situation into account
  • implement workplace safety and ergonomics in the field of building cleaning
  • Design processes in line with economic and organisational conditions
Students can plan and conduct instruction sessions and staff training in the workplace in the light of knowledge from the field of cleaning technology, materials and building materials science, ergonomics, occupational safety and personnel management.
Course content
  • Basics of cleaning
  • Prerequisites for efficient cleaning
  • Cleaning types, cleaning methods, cleaning processes
  • Cleaning chemicals
  • Cleaning of specific floor coverings
  • Equipment (machines, equipment, cleaning utensils)
  • Waste Management
Language of instruction German
Expected attendance Partial
Assessment Midsemester test
Practical oral module examination

If 5 or fewer students take part in a repeat exam, the test can be modified at the request of the lecturers: ie, instead of a written, an oral examination will be held. This requires the written consent of the students. (Please notify the altered examination form to pruefungsadmin.lsfm@zhaw.ch; form can be obtained from the Admissions Office.)
 
Bibliography Obligatory reading:
Fuchs A. (2010): Reinigungstechnologie. Teaching script. ZHAW.
Fuchs A. (2010): Bodenbelagsarten. Teaching script. ZHAW.

Recommended reading:
Autorenteam (2004): Reinigungstechnik, Verlag Uster
Böhme Mathias, Grüning Peter, Liersch Claudia, Pfaller Claudia, Scholz Angelika, Steggenwetz Uwe (2005): Fachwissen Gebäudereinigung, Verlag Europa Lehrmittel, Nourney, Vollmer GmbH&Co, KG, Haan-Gruiten, 2. Auflage
Dobrick, Gerhard (1995): Werkstofflehre für die Hauswirtschaft, Verlag Eugen Ulmer, Stuttgart, 1. Auflage
Klug Sabina, Simpfendörfer Dorothea (2004): Haushaltführung-/pflege, Verlag Dr. Felix Büchner, Hamburg, 7. überarbeitete Auflage
Lutz, Walter (2004): Fachbuch Gebäudereinigung, Dettingen
Entrance requirements
  • Materials and interior design
  • Ergonomics and safety at work
Follow-up courses Cleaning services management
Comments -
Telephone +41 (0)58 934 58 37     
Email anja.fuchs@zhaw.ch

*Type:
C Core course/module
R Related course/module
M Minor course/module